Privacy Policy
Effective date: March 9, 2026
Tagum Global Medical Center, Inc. (“TGMC”, “we”, “us”, or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you visit our website and use our online services.
1. Information we collect
We may collect the following categories of information:
- Information you provide such as your name, contact details, messages, and details you submit via forms (e.g., inquiries, appointment requests, portal registration, or support requests).
- Usage information such as pages you view, device information, browser type, approximate location, and general interaction data.
- Cookies and similar technologies to remember preferences and improve performance and security.
2. How we use your information
- To provide services such as responding to inquiries, facilitating appointment requests, and supporting patient/doctor portal access.
- To improve the website including diagnosing issues, optimizing content, and enhancing user experience.
- For security including fraud prevention, authentication, and protecting users and our systems.
- To comply with legal obligations and enforce our policies.
3. Sharing of information
We may share information:
- With service providers who help us operate our website and services (e.g., hosting, analytics, communications), under confidentiality and security requirements.
- For legal reasons when required by law, court order, or to protect rights, safety, and security.
- With your consent when you explicitly agree.
4. Patient portals and sensitive information
If you use our online results portals, we may process information necessary to provide access and support. Please avoid submitting sensitive personal or medical details through general contact forms unless specifically requested for the purpose of your inquiry.
5. Cookies
Cookies help the site function and improve performance. You can manage cookies through your browser settings. Disabling cookies may affect some site features.
6. Data retention
We keep information only as long as needed for the purposes described in this policy, unless a longer retention period is required by law or operational needs.
7. Security
We use reasonable administrative, technical, and organizational measures to protect information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
8. Your choices and rights
Depending on applicable law, you may request access, correction, or deletion of certain personal information. To make a request, contact us using the details below.
9. Third-party links
Our website may link to third-party sites. We are not responsible for the privacy practices of those sites. Please review their policies separately.
10. Changes to this policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
11. Contact us
If you have questions about this Privacy Policy or our privacy practices, you can contact:
- Tagum Global Medical Center, Inc.
- Address: Daang Maharlika, Brgy. Visayan Village 8100 Tagum City, Philippines
- Phone: +639989948812